*Disclosure: Sponsored partnership with LiveHealth Online.
Parenthood has many requirements and playing Doctor to my kids scares me the most. While I can usually figure out any computer problem, medical issues always cause me stress. Does my kid have a fever? Could it be a stomach flu, skin rash, food allergy, grass allergy or even homework allergy? For some odd reason it seems like my most complicated questions about pediatric medicine pop into my head when the Doctor’s office is closed. Calling the on-call doctor can take time and seem impersonal. So when I heard about LiveHealth Online, a website that offers video chats with doctors 24 hours a day from either a computer or mobile device,
Here are some of the features of LiveHealth Online explained on the website and press releases:
- The LiveHeath Online app (for iOS or Android) offers a safe, fast and easy way for moms to talk face-to-face with a doctor to get a diagnosis and treatment for themselves and their families for urgent care conditions that pop up every summer such as hand, foot and mouth disease, pink eye, rashes, sunburns, and other air and water borne viruses.
- Moms can use the LiveHealth Online app 24/7, 365 days to talk securely and privately by two-way video chat with a U.S.-based, primary care doctor. If relevant, the LiveHealth Online doctor can send prescriptions electronically directly to a local pharmacy.
- Doctors can make diagnosis, prescribe basic medications if needed and answer questions. You can review doctor profiles and ratings to choose which doctor to see for your visit.
- To use it, sign up at LiveHealth Online or download the app to use it via mobile devices , create quick profiles for yourself and your family members (by just entering name, DOB, and gender) and then search for Doctors within your state and based on language. Then you can choose which doctor you want to visit with. “LiveHealth Online is a cost-effective alternative to urgent care or retail clinics and costs $49. For PPO and EPO members of Anthem Blue Cross, a LiveHealth Online visit is covered at the same or lower out-of-pocket cost and in some cases, less than the cost of an office visit, and and claims reimbursement is automatically filed for a fast and easy experience.”
- During the session, the LiveHealth Doctor can review your health history and send a record to your regular doctor. The site states that for emergencies of course to dial 911.
As part of this campaign I received a complimentary session which I was excited to use. One of my sons has had Eczema since he was a baby, and as a tween it is has become even more bothersome. His doctors are helpful but I have been looking for a second opinion for some time.
I visited the LiveHealth Online website, created my account profile and profiles for my kids and then requested to see a doctor from my state. Of course the only time I have free is after 9pm so that’s when I logged in for a visit. I was put in an online waiting room for a few minutes and then the doctor promptly joined in the live video chat . At first I apologized for calling so late and she was so upbeat and said – “no problem, what can I do for you” with a calming smile. It was comforting to be able to video chat live with the doctor from the comfort of my home computer.
I started by explaining the history and challenges of my sons Eczema as she reviewed his health history which I had prepared online. I told her that I have been looking for some time for natural ways to help him. I was then delighted to have a great conversation with her about different types of nutrition and natural remedies that might be effective. This is exactly the type of information I had been looking for some time. Having the conversation on a video chat at a time that fit into my schedule was definitely more relaxing then the stress of making it into the doctor’s office.
Now I just wish that they had doctors that I could video chat about my kid’s homework allergy!
Disclosure: This is a sponsored post. All of my words are my own. I received a complimentary session to try out the service.